Responsible Gambling at The Slotz Casino

At The Slotz, we take responsible gambling seriously. We want players to enjoy themselves while keeping control of their play. This page explains our approach to safer gambling, outlines common tools and controls, and points you to ways to get help if you feel your play is becoming a problem.

Player protection principles

We promote responsible play through clear information, voluntary controls, and straightforward support. Our aim is to make sure every player can set boundaries that suit their lifestyle and finances, and to make it easy to pause or step away when needed.

Activity-control tools

There are a number of practical measures players can use to manage activity. Common tools include deposit limits, loss limits, session time limits, reality checks, short-term breaks, and self-exclusion. If you want to explore these options, check your account settings or contact support for guidance.

Deposit limits

Setting deposit limits helps prevent spending more than intended. Limits can be applied on a daily, weekly, or monthly basis and can usually be reduced immediately. We recommend choosing a level that reflects your entertainment budget and reviewing it regularly.

Loss limits

Loss limits cap the amount you can lose over a set period. These limits offer an extra layer of control separate from deposit caps and are useful when you want to manage risk without tracking every session manually.

Time limits and breaks

Session timers and time limits can remind you to take a break. Short-term breaks - sometimes called time-outs - let you lock your account for a set window if you need to step back. These measures are a good way to reset without making a long-term decision.

Self-exclusion

Self-exclusion is a step for players who need a longer break. It typically blocks access to your account for a defined period. If you think self-exclusion is right for you, contact our support team and we will outline the process and next steps.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, spending more time or money than planned, borrowing to fund play, neglecting responsibilities, or feeling distressed about gambling. Noticing one or more of these signs may mean it’s time to use controls or seek help.

Tips for maintaining control

Plan your play - set budgets and stick to them - use session timers, avoid gambling when stressed or under the influence, and treat gambling as entertainment rather than a way to make money. Regularly review your activity and adjust limits as needed.

Professional help and support

If you need additional support, consider speaking with a healthcare professional or a specialised support service. For help setting account controls or discussing self-exclusion, contact our support team at [email protected]. We will help direct you to appropriate resources.